Pricing
Modular licensing that scales with your operations
Deploy individual modules or the full platform. Enterprise engagements are custom-quoted based on agent count, compliance requirements, and integration scope.
Agent and Live Monitor
Seat licenses cover the apps your agents and supervisors run
Production and sandbox environments share one product shell — Agent Desktop for the floor, Live Monitor for ops.
Starter
Pilot programs
$49/seat/month
Up to 10 seats
- ✓Agent desktop
- ✓Voice & chat
- ✓Basic IVR
- ✓1,000 test calls/month
Professional
Growing operations
$79/seat/month
10–100 seats
- ✓All Starter features
- ✓Campaign management
- ✓Quality management
- ✓Flow builder
- ✓Case management
Enterprise
100+ agents, regulated
Contact sales
100+ seats
- ✓All Professional features
- ✓AI assist & AI QM scoring
- ✓SSO & data residency
- ✓HIPAA BAA (per engagement)
- ✓Dedicated support & SLA
Testing Add-on
Standalone testing
$0.02/test-call-minute
- ✓Testing module only
- ✓CI/CD pipeline integration
- ✓No seat license required
All plans include multi-tenant security, RBAC, and core platform administration. Modules can be licensed individually. Testing add-on available without a seat license.
Ready to unify your contact center operations?
Schedule an architecture review to see how OCXCenter extends your existing stack with governed AI, unified agent experience, and automated testing.